Installing Kaseya Agent on Thin Client: A Step-by-Step Guide

Introduction

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In todays increasingly complex IT landscape, effective endpoint management is essential for organizations to maintain control and security over their distributed infrastructure. One powerful tool in this arsenal is the Kaseya agent, a lightweight software component that allows administrators to remotely monitor, manage, and troubleshoot endpoints across various operating systems.

This article provides a comprehensive guide on installing the Kaseya Agent on thin clients, focusing specifically on Windows-based Thin Clients running Microsoft Remote Desktop Services (formerly known as Terminal Services). The instructions provided are applicable for both new deployments and existing environments looking to extend agent coverage.

Prerequisites

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Before proceeding with the installation process, ensure that you meet the following minimum requirements:

1. Kaseya Agent installer package (.exe) available for download from 'Kaseyaweb portal'(https://support.kaseya.com/Kb2/ArticlePage.aspx?aid=17611)

2. Administrative privileges on the target thin client

3. .NET Framework 4 Client Profile (x86 or x64 depending upon your OS architecture) pre-installed

Step-by-Step Installation Guide

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### Step 1: Download and Extract Kasey Agent Installer

1. Log into your 'Kaseya web portal'(https://support.kaseya.com/Kb2/ArticlePage.aspx?aid=17611)

2. Navigate to the Downloads section

3. Select the corresponding x86 or x64 architecture for Windows based on your Thin Client's operating system requirements.

4. Save the downloaded file (e.g., KACEAgent.exe) to a temporary location such as Desktop or Downloads folder.

### Step 7: Run and Complete Setup Wizard

1. Double-click on the extracted .exe installer

2. Click Next through each of the following screens until you reach 'Destination Folder' screen:

* Choose an appropriate destination directory (default recommended)

3. Select all check boxes under 'Components to install'

4. Review terms & conditions, then click Finish to complete installation process.

### Step 8: Configure Agent Settings

1. Launch Kaseya Agent icon from Start menu or taskbar

2. Click on Options

3. Underneath the General tab:

* Enter your KACE Primary Server name or IP address under 'Primary Server'

4. Click OK to apply changes and save settings.

Troubleshooting Tips & --------------------------------

If you encounter any issues during installation, please refer to 'Kaseyas official documentation'(https://support.kace.com/FAQ/Article/K14341.html) for troubleshooting tips specific to your environment or contact Kaseya Support directly via email at <'kaseyaportal@kaseya.com'(mailto:kaseyaportal@kaseya.com)>.

By following these steps carefully and ensuring all pre-requisites are met, you should now have successfully installed the Kaseya Agent on your Thin Client(s), enabling real-time monitoring and management capabilities from within the comfort of your centralized console.

Installing kaseya agent on thin client